You can contact customer service by e-mail. To be able to serve you correctly in your own language, please send an e-mail with your contact details to amalia@vida-verde.com. We will contact you as soon as possible!

In this case, contact your account manager. Our account managers are always ready to answer your questions by telephone. Have you not been assigned an account manager yet? To be able to serve you correctly in your own language, please send an e-mail with your contact details to amalia@vida-verde.com. We will contact you as soon as possible!

We are sorry for you! You can e-mail your complaint including photos, lot number / order number and reason for the complaint to your account manager. They will process your complaint as quickly as possible! Please note that such a complaint must be submitted within 24 hours after receipt of the order.

In this case we request you to contact the account manager. They can further assist you in processing this credit.