We try to inspire you through various themes, specials and concepts during your purchase. This can all be found on the homepage. By clicking on a specific theme or concept, you end up with various articles that are linked to this theme. In addition, you can also reach specific product groups via the navigation structure.
Once arrived at the products you have the option to search more specific by using the filter options. Have you found an interesting product? Further specifications and product information can be found by clicking on the photo or article name. Have you decided to place an order? Read more about placing orders in this answer.
Is there a product that you regularly order? We recommend it to place this product in your favourites list. Your digital assistant Amalia is pleased to explain this to you. By clicking on Amalia at the bottom left and then clicking on 'Purchase' and 'Favourites list', you will be guided through this process step by step.
Curious how this works? You add favourites by clicking on the heart in the product photo. When you view a specific product, this heart is above the product photo. Once added to your favourites you can always find this product in your favourites list! This can be found when you click on 'Welcome (name)' and then 'favourites' or by clicking here.
You can find a specific item most easily by typing the item description in the search bar. A number of suggestions will emerge from this. If the right product is already listed here, you can click on the product to see all the details about the product. You can also order the product here. Is the product not among the suggestions? Then perform the search and you may find more products.
It is of course also possible to search in a specific product group. By using the navigation structure, you can delve into the main product groups. Think of various product groups such as Bromelias, Phalaenopsis, Bonsai, Ficus and Violins. Through the filter options on the left side of the page you can search further on the product specifications offered. Are you looking for products from a specific grower or a specific pot size? This can all be found by opening the filter options, selecting the option(s) and pressing 'Apply filter'. You will notice that your search is becoming more specific!
We are sorry for that! We are glad to help you find the right product. Have you ordered the product before? Perhaps it can be found on the 'Recently bought' page. Here you will find all products that you have ordered recently, as long as they are still available.
Have you heard of the product or habe you seen it before, but you have never ordered it? If the product really can not be found in the webshop, you can contact customer service. They will gladly help you with your search for the right product. You can find out how to do this here.
